Retail Operations Area Manager (Voila.id)

Jakarta, DKI Jakarta
Work Type: Full Time
We are looking for a Retail Operations Area Manager, specializing in sales, operations, and team management within the offline retail sector. 

Job Description:
  • Develop and implement operational strategies to optimize sales performance, enhance customer satisfaction, and maximize profitability across all retail locations.
  • Monitor and analyze key performance indicators (KPIs), sales trends, and operational metrics to identify opportunities for improvement and take proactive measures to address issues.
  • Improve store operations to maximize efficiency, from inventory management to staff scheduling, and loss prevention.
  • Manage inventory levels to prevent stockouts and overstock, minimizing losses and ensuring product availability.
  • Conduct regular store visits to assess operational effectiveness, visual merchandising standards, inventory management practices, and compliance with company policies and procedures.
  • Oversee store openings, closures, and renovations within the area, ensuring timely execution, budget adherence, and alignment with brand guidelines.
  • Utilize strong analytical instincts to analyze sales data, GPM trends, and inventory values.
  • Provide insights and recommendations based on data analysis to support strategic decision-making.
  • Prepare detailed and accurate GPM analysis, monthly reports, commission reports, and other relevant documents.
  • Recruit, train and manage offline retail sales team
  • Provide regular performance feedback, coaching, and training to store teams to enhance their skills, product knowledge, and sales techniques.

Job Requirements:
  • You are passionate about the Fashion Luxury industry
  • At least 4-5 years in a similar Manager role within the retail industry
  • Ability to drive sales and implement key sales strategies
  • Proven track record of people management & team building
  • Knowledge of retail operations, merchandising principles, and inventory management

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