Assistant Retail Operation Manager
West Jakarta, Jakarta
Work Type: Full Time
Assist manager on day to day operation for all retail channel (offline stores, e-commerce, and marketplace)
Create and execute sales strategies to achieve monthly and annual target
To manage ideal inventory level for each channel/stores and conduct stock opname regularly.
Overseeing the SOP, administrative processes and complains are carried out properly by the operational team.
Doing testing & analyzing CS/Sales performance and service quality for measuring customer service satisfaction
Support for doing product research, and others operation works & monitoring
Review and evaluate staff's report
Manage team of various positions such as : Customer Service, Sales Associate, Merchandise, Service Center
Coaching, training and counseling for internal team
Report daily, weekly and monthly basis
Maximum 28 years old
Bachelor Degree from a reputable university from All Major
Able to speak English (Speaking & Writing)
Minimum 2 years experience as Retail Operation Supervisor or Retail Assistant Manager.
Having good knowledge and experience in retail industry
Having experience in handling stores, marketplace or e-commerce.
Have a strong leadership to manage team, good communication, collaboration, negotiation and analytical skills
Attention to detail and having the ability to multitask, prioritize, and manage time efficiently
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and Inventory
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