Operation

Store Supervisor

Surabaya, East Java
Work Type: Full Time
Join our team as a Store Supervisor and lead a dynamic sales team towards success! We're looking for a target-oriented, customer-focused, and fashion-savvy leader to drive sales and deliver outstanding service. 

Responsibilities:
  • Lead and give good direction to the Sales Team
  • Need to be able to sell
  • Prioritize customer satisfaction
  • Target oriented and have a great urge to sell
  • Selling fashion luxury brands
  • Delivering standard service excellence to the customer, based on SOP
  • Mastering knowledge and information related to the brand and become a fashion consultant to customers
  • Develop a relationship with existing and new customers
  • Consistently contributing sales by accomplishing store monthly target
  • Controlling product stock availability
  • Controlling product and display material is in good condition
  • Controlling the display is clean and in accordance with guidelines

Qualifications:
  • At least have a Diploma's/Bachelor's degree from reputable academy/university 
  • Minimum 3 years leading sales team in retail industry
  • Customer-oriented with excellent service skills
  • High attention to details
  • Having skills to do customer behavior analysis
  • Proficient in Microsoft Office  
  • Strong strategic planning and organizational skills
  • Excellent and effective problem solving, interpersonal and communication skills (written, verbal and listening)
  • Willing to work on holidays and full shift

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